E-commerce Coordinator

ابراهيم القرشي

  • جدة
  • دائم
  • دوام كامل
  • قبل 1 شهر
The E-commerce Coordinator is a vital role within our retail and wholesale company, focusing on enhancing our online sales and customer engagement. This position is perfect for individuals who are enthusiastic about e-commerce and possess a strong understanding of digital marketing strategies. The coordinator will oversee the daily operations of our e-commerce platform, ensuring that all aspects of the online shopping experience are optimized for customer satisfaction. This role requires a blend of creativity, analytical thinking, and excellent communication skills, as the coordinator will collaborate with various teams to drive sales and improve user experience.Responsibilities: * Manage and update product listings on the e-commerce platform to ensure accuracy and relevance.
  • Coordinate with the marketing team to create and execute online promotional strategies in both Arabic and English.
  • Analyze sales reports and customer feedback to identify trends and opportunities for growth.
  • Work closely with inventory management to maintain optimal stock levels for online products.
  • Handle customer service inquiries related to online orders, ensuring timely and effective resolution.
  • Monitor website performance and user experience, providing recommendations for enhancements.
  • Create engaging content for product descriptions and marketing materials in both languages.
  • Stay informed about e-commerce trends and best practices to keep the company competitive.
  • Prepare and present regular reports on e-commerce performance metrics to management.
  • Support the integration of new technologies and tools to streamline e-commerce operations.
Preferred Candidate: * Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent bilingual communication skills in Arabic and English, both written and verbal.
  • Detail-oriented with strong organizational and multitasking abilities.
  • Proficient in e-commerce platforms and digital marketing tools.
  • A collaborative team player with a passion for online retail.
  • Creative mindset with a proactive approach to problem-solving.
  • Ability to adapt to changing priorities in a fast-paced environment.
  • Experience with project management is a plus.
  • Knowledge of SEO and online advertising strategies.
  • Familiarity with Excel for reporting and data analysis.

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