Chief Operating Officer (COO)
Ethra عرض جميع الوظائف
- الرياض
- دائم
- دوام كامل
- Oversee and manage all day-to-day operations of the platform
- Build and optimize operational processes across supply and demand sides
- Manage relationships with car dealers, suppliers, and partners
- Ensure smooth onboarding and performance of vendors on the platform
- Collaborate with the tech team to improve platform functionality and user experience
- Develop and execute operational and sales strategies to support growth and achieve sales targets
- Enhance customer journey from browsing to purchase, ensuring high satisfaction and retention rates
- Ensure operational scalability as the business grows and markets expand
- Lead, build, and manage the operations team, providing mentorship and guidance
- Coordinate between departments (marketing, sales, product, finance) to ensure alignment with business goals
- Set, track, and achieve sales targets for business development and sales teams, ensuring the company's products reach the target audience
- Identify, track, and solve operational bottlenecks to improve the overall performance
- Ensure continuous business development by identifying new growth opportunities, forging strategic partnerships, and optimizing revenue generation.
- 8+ years of experience in operations, preferably in automotive e-commerce or marketplaces.
- Bachelor’s degree in Business, Operations, or related field (MBA is a plus)
- Proven experience managing end-to-end operations in a digital platform
- Previous experience in the automotive industry (cars marketplace, dealerships, or similar) is a must
- Experience in scaling startups or digital platforms is a strong plus
- Strong understanding of logistics, supply chain, and vendor onboarding
- Experience working with cross-functional teams (tech, marketing, sales)
- Arabic speaker is required.
- Experience with sales forecasting, quota setting, and driving sales targets is essential.