Job TitleCREDIT AND COLLECTION ADVISOR.Job FamilyFunctionCFOJob Code30008808Reports to JobBusiness Unit LeadJob Description SummaryThe Credit and Collection Advisor in healthcare is responsible for managing daily patient accounts and overseeing the credit and collections processes to ensure timely receipt of payments. This role involves but not limited to: handling billing inquiries, resolving disputes, managing overdue accounts, and working closely with patients and insurance providers. The advisor plays a key role in maintaining positive patient relationships while optimizing cash flow and adhering to healthcare regulationsStrategic Roles & Responsibilities %00Strategic Roles & ResponsibilitiesOperational Roles & Responsibilities %100Operational Roles & Responsibilities
Accurately record and reconcile daily payments addressing discrepancies between payment records and bank statements
Maintain uptodate records of credit and collection activities ensuring compliance with organizational policies and regulations
Adhere to internal policies and regulations following procedures for handling patient accounts and staying informed on relevant regulations
Review and follow up on overdue patient accounts contact patients regarding outstanding balances and resolve any issues
Minimum Education RequiredBachelor's Degree in Accounting, Finance, and relevant healthcare financeProfessional Certifications RequiredNoneYears of ExperienceMinimum 3 years' experience in credit, collection, or related field (ideally in an insurance or healthcare setting)LanguagesEnglish:Fully Proficient ; Arabic:BasicFunctional Competencies
Due Diligence
Audit Reporting
Data Collection
Core Competencies
Excellence
Integrity
Accountability
Cybersecurity
Person-Centered Care
AcknowledgementPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
