JIRA Administrator
- الرياض
- دائم
- دوام كامل
- Design, implement, and maintain custom workflows, screens, fields, and issue types to support various banking and IT processes.
- Configure workflow schemes, including transitions, conditions, validators, and post-functions.
- Manage user access: create, modify, and deactivate users; assign roles, groups, and project-level permissions.
- Develop and maintain dashboards, gadgets, and custom reports to support business intelligence and portfolio tracking.
- Provide Jira training and functional guidance to users, including business stakeholders and technical teams.
- Collaborate with project managers, developers, and business analysts to align Jira with operational and strategic goals.
- Provide prompt support for Jira-related incidents, queries, and enhancement requests.
- Identify process inefficiencies and recommend improvements or automation opportunities using Jira and related Atlassian tools.
- Ensure Jira configurations follow internal governance, security, and compliance requirements typical of banking environments.
- Bachelor’s degree in Information Technology, Computer Science, or a related field.
- Proven experience in managing and maintaining large-scale Jira environments (Cloud and/or Data Center).
- Experience integrating Jira with other tools (e.g., Confluence, Bitbucket, ServiceNow, email systems).
- Strong understanding of Atlassian best practices, marketplace plugins, and Jira administration tools.
- Ability to communicate effectively in both Arabic and English.
- Banking or financial services sector experience is a strong advantage.