Senior Business Excellence Consultant
- السعودية
- دائم
- دوام كامل
- Lead the capture, analysis, and optimization of business processes to enable digital transformation.
- Bridge business needs with IT solutions through clear documentation and requirements development.
- Drive the adoption of automation, AI, and process mining to enhance efficiency and decision-making.
- Ensure seamless integration of optimized workflows into enterprise systems.
- Engage stakeholders across functions to align digital initiatives with organizational goals.
- Engage with business stakeholders across departments to gather process information.
- Map current workflows, dependencies, and process touchpoints using BPM tools.
- Identify bottlenecks, manual tasks, and pain points impacting performance.
- Analyze existing processes for efficiency, scalability, and compliance gaps.
- Recommend process improvements leveraging automation, AI, and process mining insights.
- Benchmark best practices and align processes with organizational goals.
- Translate business needs into detailed Business Requirements Documents (BRDs).
- Define functional and non-functional requirements for system enhancements.
- Work closely with engineering and development teams to ensure accurate technical implementation.
- Participate in end-to-end transformation initiatives, from process discovery through to system rollout.
- Ensure smooth integration of optimized processes into enterprise platforms.
- Support change management by aligning people, processes, and technology.
- Utilize process mining tools to visualize workflows and identify improvement opportunities.
- Apply AI-driven solutions for workflow automation, predictive analytics, and decision support.
- Track KPIs and report performance improvements post-implementation.
- Facilitate workshops, interviews, and brainstorming sessions with cross-functional teams.
- Build strong relationships with stakeholders to ensure alignment on transformation initiatives.
- Present findings, recommendations, and project updates in a clear, structured manner to both technical and non-technical audiences.
- Bachelor's or Master's degree in Information Technology, Business Administration, or a related field.
- Minimum 8 years of experience in business process management and digital transformation.
- Proven track record in creating Business Requirements Documents (BRDs) and collaborating with engineering/IT teams.
- Strong understanding of enterprise systems, workflow automation, and system integration.
- Hands-on experience with process mining tools and AI-driven process optimization.
- Bilingual proficiency in Arabic and English (spoken and written).
- Experience managing complex digital transformation projects with full lifecycle involvement.