Sales Service Manager (Electrical MV/LV)

• Leads and develops the Service Sales team to exceed the sales targets through high-performance and to ensure high level of customer satisfaction.
• Collaborates with Service sales team and generates and identifies service sales leads by analyzing the IB potential and targeting those new opportunities from emerging trends with the Service solutions available.
• Collaborates with business and account teams to position different service offerings.
• Drives sales efficiency by ensuring Service Sales team members possess adequate selling skills.
• Ensures that their own area of responsibility is properly organized, staffed, skilled, and directed.
• Coaches the team (periodically) on formulating sales plans, negotiating, and developing customer segment expertise.
• Creates, plans, and implements service sales strategy by increasing the Installed Base (IB) penetration through effective utilization of IB database.
• Promotes value add service product offerings supporting LCM.
• Responsible for feedback on sales development, distribution of resources for service sales activities, and reporting current market status.

• Degree in Electrical Engineering / Have a demonstrated track record in achieving service sales targets and managing high-performance sales teams
• 8 years of experience in electrical systems services sales and solutions, with at least 2 years working as a team manager leading sales professionals with service portfolio offerings, maintenance contracts, and customer lifecycle solutions
• Experience inn service sales strategies, Installed Base (IB) management, lifecycle management (LCM) solutions, and the MV/LV electrical systems market
• Excellent written and verbal communication skills

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