OPERATION MANAGER

NADIA Global

  • السعودية
  • دائم
  • دوام كامل
  • قبل 1 شهر
Job SummaryWe are seeking an experienced and hands-on Operations Manager to oversee daily operations, drive team performance, and ensure service excellence across multiple outlets, with a focus on Saudi cuisine (rice, poultry, etc.). This role requires strong leadership, operational expertise, and a solution-oriented approach to deliver consistent, high-quality results.Key Responsibilities
  • Oversee and manage daily operations across multiple food service outlets.
  • Develop, implement, and enforce operational policies and standard operating procedures (SOPs).
  • Ensure full compliance with food safety, hygiene, and regulatory standards.
  • Coordinate with suppliers and vendors to manage inventory, quality control, and procurement efficiency.
  • Lead, mentor, and train staff to drive high performance and foster team collaboration.
  • Track and analyze key performance indicators (KPIs) to ensure operational efficiency and profitability.
  • Address and resolve customer service issues to maintain high satisfaction levels.
  • Collaborate with the executive leadership team to contribute to business growth and strategic planning.

NADIA Global