Job Description:Black & Grey HR is partnering with a well-established retail group in Saudi Arabia to hire a Store Manager for their supermarket division. The ideal candidate will be responsible for managing day-to-day store operations, maximizing store profitability, ensuring high levels of customer satisfaction, and leading a motivated and effective team.Responsibilities:- Drive store profitability by achieving sales targets and managing costs efficiently.- Ensure high customer satisfaction by maintaining excellent service standards across all departments.- Oversee daily store operations including staff management, inventory control, housekeeping, and merchandising.- Manage store administrative duties including physical inventories, price updates, and documentation.- Monitor product displays, cleanliness, and visual merchandising to enhance customer experience.- Plan and execute promotional activities in collaboration with internal departments.- Analyze sales and inventory reports to make data-driven decisions and optimize stock levels.- Identify market trends and competitors, implementing action plans as needed.- Monitor stock losses and implement preventative measures through stock-taking exercises.- Ensure compliance with company policies, safety standards, and statutory regulations.- Conduct regular team meetings to communicate goals, expectations, and operational updates.- Manage shift scheduling and manpower allocation to ensure efficient store performance.- Handle customer complaints and resolve issues related to inventory or supply chain disruptions.Requirements- Bachelor’s degree in Business Administration or a related field.- Minimum 6+ years of experience in retail store management, preferably in a supermarket environment.- Strong knowledge of store operations including inventory, sales analysis, and team leadership.- Excellent communication and interpersonal skills.- Ability to analyze store performance reports and implement improvement strategies.- Strong organizational skills and attention to detail.- Proficiency in staff supervision, shift scheduling, and customer relationship management.- Commercial acumen and the ability to take initiative and make decisions under pressure.Benefits- Competitive salary and performance-based incentives- Career growth opportunities within a reputed retail group- Dynamic work environment
