
Pre-Sales Engineer - AV & IT Infrastructure
- الرياض
- دائم
- دوام كامل
- Technical Solution Design & Consulting:
- Collaborate with the sales team to understand client business needs, technical requirements, and strategic objectives related to AV and IT infrastructure.
- Conduct thorough discovery sessions, site surveys, and needs assessments.
- Design comprehensive, scalable, and cost-effective AV and IT solutions, including but not limited to:
- AV: Video conferencing systems (Zoom Rooms, Microsoft Teams Rooms, Cisco Webex), control systems (Crestron, Extron, AMX), digital signage, unified communications, large format displays, projectors, sound systems, room scheduling solutions.
- IT Infrastructure: Networking (LAN/WAN, Wi-Fi), servers, storage, virtualization, cloud integration, cybersecurity principles, structured cabling, data centers, and network security.
- Develop technical proposals, bills of materials (BOMs), system architecture diagrams, and scope of work documents.
- Stay abreast of industry trends, emerging technologies, and best practices in AV and IT.
- Act as a trusted technical advisor to clients, addressing their concerns and providing expert guidance.
- Effectively communicate complex technical concepts in a clear, concise, and understandable manner.
- Participate in client meetings, workshops, and pre-sales calls to gather requirements and present solutions.
- Liaise with internal engineering, project management, and support teams to ensure smooth handovers and successful project implementation.
- Provide technical training and support to the sales team on new solutions and technologies.
- Contribute to the continuous improvement of pre-sales processes and collateral.
- Assist in responding to RFPs/RFQs with detailed technical specifications and justifications.
- Proven track record of successfully designing and proposing complex integrated AV and IT solutions.
- Strong understanding of industry standards and best practices for both AV and IT.
- Technical Skills (Strong knowledge in several of the following areas):
- AV: Crestron, Extron, AMX, Biamp, Shure, Cisco, Poly, Logitech, Microsoft Teams Rooms, Zoom Rooms, Dante, AV over IP.
- IT: Networking (Cisco, Juniper, Aruba, Fortinet), Servers (Windows Server, Linux), Virtualization (VMware, Hyper-V), Storage (SAN/NAS), Cloud platforms (Azure, AWS, GCP basics), Cybersecurity fundamentals, Microsoft 365, Active Directory.
- Structured Cabling Standards (T568A/B, fiber optics).
- CAD or Visio proficiency for technical diagrams is a plus.