Assistant Manager - Cinema Systems
- الرياض
- دائم
- دوام كامل
- Assist in the design and implementation of cinema systems, ensuring alignment with business goals and requirements.
- Collaborate with the BRM team to gather high-level requirements and translate them into detailed system designs.
- Support workshops with business users, vendors, and integrators to define requirements, develop project plans, and establish integration strategies.
- Contribute to the development of test plans and support System Integration Testing (SIT) and User Acceptance Testing (UAT).
- Participate in the end-to-end delivery lifecycle-from solution design to deployment-ensuring timely, high-quality outcomes.
- Document all project deliverables, including requirements, designs, test cases, and operational handover materials.
- Ensure that implemented solutions meet user expectations and provide a seamless experience for both internal stakeholders and moviegoers.
- Collaborate with the Application Operations team to facilitate smooth handover and ongoing support of cinema systems.
- Assist in managing Level 2 support and coordinate with vendors to ensure timely resolution of Level 3 issues.
- Monitor system performance and support efforts to identify and implement continuous improvements.
- Proactively mitigate risks to ensure uninterrupted operations and system stability
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 5-7 years of IT experience in application design, delivery, and support, preferably within cinema management systems or similar domains
- Hands-on experience with Vista Cinema Management applications, including modules such as POS, loyalty, ticketing, and digital signage.
- Demonstrated experience working with business users and vendors to deliver integrated IT solutions.
- Proven track record in supporting IT projects involving multiple stakeholders and tight deadlines.
- Solid working knowledge of Vista Cinema Management applications and their integration with systems such as ticketing, loyalty, and F&B.
- Strong stakeholder engagement and communication abilities.
- Technical proficiency in application design, testing, and delivery processes.
- Strong analytical and problem-solving skills, with a focus on enhancing user experience.
- Ability to support project planning, coordination, and resource management