Technology Service Analyst

الرياض
دائم
دوام كامل

قبل 10 أيام

Job Description:Details of the Division and Team:Within Technology, Data and Innovation division, Group Technology and Infrastructure, Branch Technology organization has the mission to provide onshore technology services that cover the support of applications, infrastructure and end-user technologies, as well as compliance with local regulatory requirements related to Technology.BT provides its services to all our business lines and support functions for enablement of world-class banking capabilities to the clients.What we will offer you:A healthy, engaged and well-supported workforce is better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.You can expect:Life InsuranceAccidental Death InsurancePermanent Partial Disability InsurancePrivate Medical Insurance for you, your spouse and dependent childrenFlexible working arrangements30 days of annual paid leave, plus public holiday & Flexible Working ArrangementContributions to Employee Workplace Savings "GOSI" plan (for Saudi nationals only)Your key responsibilities:Ensure Application Operations Team provides optimum service level to business units and support functions.Ensure banking and trading applications availability and integrity. Perform regular maintenance and required changes.Assist in managing stakeholders (internal and external) communications, expectations, relationships.Take overall responsibility on monitoring applications changes, resolution of incidents and problems, including interfaces to external and global systems.Assist in delivering activities related to domestic IT landscape jointly with IT peers, business and external partners (regulator, vendor, stock exchange).Ensure that defined service operations processes are adhered to by the team and make improvement recommendations where appropriate.Participate in team related activities such as participating and leading work streams, chairing team meetings, being trained and training peers, where appropriate.Your skills and experience:5 years experience in Technology in banking or capital market sectors in Saudi Arabia.Experience in banking and trading applications (SARIE, SADAD, WATHEEQ, OMS, GTEXCHANGE).Good knowledge of underlying infrastructure domains (Unix, Oracle, Network firewalls iDMZ and eDMZ conversation matrixes, information security).ITIL/best practice service management.Ability to work in a high pace environment and virtual teams.Experience managing stakeholders’ communications and relationships.
Bachelor’s degree from an accredited college or university (focus on Computer Science).Arabic language to communicate with business partners and regulators.How we’ll support you:Flexible working to assist you balance your personal prioritiesCoaching and support from experts in your teamA culture of continuous learning to aid progressionA range of flexible benefits that you can tailor to suit your needsTraining and development to help you excel in your careerAbout us and our teams:Deutsche Bank is the leading German bank with strong European roots and a global network. to see what we do.Deutsche Bank & DiversityWe strive for a in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.We welcome applications from all people and promote a positive, fair and inclusive work environment.

Deutsche Bank

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