Senior People Operations specialist

• Own the end-to-end employee journey, including preparing and issuing legally compliant employment contracts, and amendments.
• Manage comprehensive onboarding and orientation programs, ensuring a stellar first-day experience.
• Administer employee status changes, handling promotions, transfers, and related documentation.
• Conduct offboarding procedures including exit interviews, final settlements, and issuance of experience certificates.
• Manage all employment-related letters and documentation with the highest level of accuracy and confidentiality.

• Own the administration of employee benefits programs, with specific responsibility for Medical/Health Insurance: manage policy renewals, employee additions/deletions, dependent updates, and serve as the primary liaison for employee claim inquiries and troubleshooting.
• Maintain and audit employee data in our HR Information System (HRIS), ensuring data integrity and serving as the go-to expert for system configuration, reporting, and queries.
• Coordinate with finance to ensure accurate accounting and disbursement of payroll.

• Regularly review and update HR policies, handbooks, and employment templates to reflect current legal requirements.
• Proactively stay updated on legal changes impacting employment, benefits (including statutory health insurance schemes), and payroll.
• Manage government inspections, audits, and surveys, preparing all necessary documentation and serving as the point of contact.
• Maintain meticulous records for all compliance-related activities.

• Identify opportunities for automation, integration, and efficiency within the people operations framework to enhance service delivery and accuracy.
• Document and standardize all operational processes and workflows.

• Serve as a trusted, primary point of contact for employee inquiries regarding policies, benefits (including medical insurance), payroll, and general HR matters, resolving issues promptly and with a high degree of service orientation.
• Foster a culture of trust and transparency through clear and compassionate communication

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of proven experience in a People Operations, HR Generalist, or HR Operations role with a strong focus on payroll, benefits, and compliance.
• In-depth, hands-on experience with mandatory social insurance programs and labor office procedures is essential.
• Extensive experience in administering group medical insurance policies (additions, deletions, claims support).
• High proficiency with HRIS platforms and payroll software; strong Excel/Google Sheets skills.
• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 3+ years of proven experience in a People Operations, HR Generalist, or HR Operations role with a strong focus on payroll, benefits, and compliance.
• In-depth, hands-on experience with mandatory social insurance programs and labor office procedures is essential.
• Extensive experience in administering group medical insurance policies (additions, deletions, claims support).
• High proficiency with HRIS platforms and payroll software; strong Excel/Google Sheets skills.
• Comprehensive and up-to-date knowledge of local labour laws, employment standards, and statutory benefits requirements.
• Exceptional attention to detail, organizational skills, and a commitment to data accuracy and confidentiality.
• Excellent communication and interpersonal skills, with the ability to explain complex information clearly.
• Proactive, solution-oriented mindset with the ability to manage multiple priorities in a fast-paced environment.
• High proficiency with Government platforms Qiwa, Muqeem, Muddad, GOSI, Ministry of Human Resources, Riyadh Chamber.
• Comprehensive and up-to-date knowledge of local labour laws, employment standards, and statutory benefits requirements.
• Exceptional attention to detail, organizational skills, and a commitment to data accuracy and confidentiality.
• Excellent communication and interpersonal skills, with the ability to explain complex information clearly.
• Proactive, solution-oriented mindset with the ability to manage multiple priorities in a fast-paced environment.
• High level of integrity and professional ethics.

• strong interpersonal and communication skills
• Detail-oriented with strong organizational abilities

• We have an inclusive and diverse culture that encourages innovation and flexibility in-offices.
• We offer highly competitive compensation packages, including bonuses and the potential for shares.
• We prioritize personal development and offer regular training and an annual learning stipend to tackle new challenges and grow your career in a hyper-growth environment.
• Join a talented team of over 30 nationalities working in 14 countries, and gain valuable experience in an exciting industry.
• We offer autonomy, mentoring, and challenging goals that create incredible opportunities for both you and the company.

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