Maximize productivity and meet service standards within controlled costs.
Thoroughly scrutinizing banks instructions and transaction content to mitigate risks posed to both the customer and the bank.
Conducts first check (within the set limits) on Import documents against Import Letter of Credit issued, identifies possible discrepancies and resolves queries.
Verify and process all Import DC Bill Scrutinization, Bill Retirement and related transactions (including amendments and other related instruments) thru HFE4/WDM/HTS.
Ensure that all transactions in the WDM recording queue are sent to the approval queue, following the established guidelines and policies (GTS FIM/Compliance & BRCC guidelines).
Maintain accuracy in processing and adhere to the Agreed-Upon SLA.
Responsibly managing all SWIFT messages in a prompt manner as directed by the GTS Services Assistant Manager/Officer In-Charge.
Review and validate the transactions in case of any referral remarks to be added in WDM. Subsequently, forward the transaction to the approval queue for further validation by the GTS Services Assistant Manager/Officer who should refer the transaction.
Commissions payable to other banks to be paid thru HFE4/SFE/HTS (MT202).
Meet turnaround times as per the service level agreements and productivity standard.
Timely reporting to GTS Services Assistant Manager/Officer and take corrective action in case of irregular transactions/long outstanding unresolved issues with regular follow ups.
Ensuring prompt handling of all urgent and exceptional cases in accordance with instructions received from the GTS Services Assistant Manager/Officer In-Charge or GTRF Services Manager.
Reconciliation of all relevant accounts, including Nostro accounts, as per the instructions provided by the GTS Services Assistant Manager/Officer In-Charge.
Ensure no operational losses arise.
Understands the Bank's compliance policies, GTS FIM guidelines Workflow Process including Sanctions/Money laundering in order to maintain an effective compliance culture throughout service delivery function.
Be a role model in line with bank's GTS strategy.
Contributing to enhancing the efficiency of the Import DC Bill Scrutinization & Settlement section by proposing system enhancements and appropriate control parameters.
Promote team spirit and strengthen internal relationship within the team, and other stakeholders with dependencies, namely GTS Origination, Client Services, Corporate Banking, Treasury and Financial Institutions Group etc.
Performing any additional tasks as and when required.
