Mid-Senior Hospitality Professionals

• Lead day-to-day hospitality operations across accommodation, F&B outlets, banqueting/events, and/or multi-department environments to deliver service and financial targets
• Drive guest experience standards, quality assurance, and service recovery processes to strengthen satisfaction and brand reputation
• Manage workforce planning, scheduling, and performance management across multi-cultural teams, ensuring consistent service delivery
• Oversee departmental budgets, forecasting, and cost controls including labour productivity, procurement, and waste reduction
• Implement SOPs, brand standards, and compliance processes aligned to Saudi workplace expectations, including structured HSE-style health and safety practices and incident reporting
• Maintain food safety and hygiene standards where relevant, including audit readiness and supplier quality controls
• Collaborate with commercial, sales, and revenue teams to optimise occupancy, ADR/RevPAR (where applicable), covers, and overall profitability
• Manage inventory, vendor performance, and operational readiness for peak seasons, VIP activity, and large-scale events
• Produce operational reporting, analyse KPIs, and lead continuous improvement initiatives across service, productivity, and quality
• Support strategic initiatives such as pre-opening mobilisation, new openings, refurbishments, or turnaround programmes depending on assignment

• Diploma or bachelor’s degree preferred (Hospitality Management, Business, or a related discipline); equivalent experience is considered
• 5–12+ years of progressive hospitality experience (hotels, resorts, serviced apartments, fine dining, leisure, venues, or multi-site operations)
• Proven leadership capability with experience managing teams, operational performance, and service standards in guest-facing environments
• Strong commercial and operational acumen across budgeting, forecasting, workforce planning, and KPI-led decision-making
• Familiarity with hospitality systems and reporting tools (e.g., PMS, POS, RMS, CRM, workforce management platforms, and advanced Excel)
• Working knowledge of Saudi employment practices and operational compliance expectations; health and safety mindset aligned to structured HSE environments
• Strong communication skills in English; Arabic is an advantage for many client-facing roles, and additional languages are beneficial depending on guest profile
• Flexibility to support operational schedules, including evenings, weekends, and public holidays, as required in hospitality

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

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