DEPUTY STORE MANAGER

Bulgari

  • الرياض
  • دائم
  • دوام كامل
  • قبل 1 شهر
  • Act as a reference person for all staff in sale-related processes and queries on the sales floor, often quickly problem solving to ensure a smooth client experience.
  • Provide feedback to sales team and after sale team on service delivery and sales attitude
  • Act as a individual and team contributor with sales targets.
  • Model an elevated client experience posture when on the shop floor, and champion best practices to the team
  • Manage clients concerns/ disputes/ complaints assuring that the customer satisfaction is constantly pursued and restored
  • Approve discounts as per policy
  • Support in Rota management
  • Support in analysing the business trends, both within store and local competitor market - what are the best sellers, slow sellers and how to generate business ideas to support guidelines
  • Perform back office activities coordination (when Head of Back Office is not on duty)
Additional informationThe person we are looking for has at least 5-7 years of experience in a sales position with a very strong commercial acumen.Has successfully driven own sales target for self and supported in collective targets of store and / or market.The successful candidate has a track proven record of proactively handling client relationship inside and outside the boutique.They are consciously committed and driven by effectiveness at work, has already managed a team of sales people and is able to share Knowledge of the luxury industry by being curious of the market and the competition.With the Store Manager, they will ensure that the store embodies the brand guidelines to the highest level and runs smoothly on a day to day basis.

Bulgari