Manager Internal Control and Profit ProtectionEMC

• Safeguard from theft, dishonesty and prevent misuse of company assets such as cash, inventory etc. Prevent and detect frauds at workplace and retail stores via audits, investigations and continuous monitoring.
• Have a deep dive understanding of business systems and processes to support business with control recommendations. To be successful in this role, you should have a passion for solving complex business process issues and/or process improvement and have a strong understanding of business processes and controls with ability to employ an insights-driven approach to controls assessment.
• Ensuring compliance with applicable external laws and internal regulations as well as the established Group Internal Control frameworks, and Group/Market/Brand best practices and policies.

• Risk and control management

• Timely coordination/execution of the ICS / Self Assessment of key controls as well as including the mandatory documentation in TeamMate and heading remediation of all identified control deficiencies in collaboration with local Senior Management.
• To review, assess and identify risk within the business proactively and continuously. Reduce and mitigate risk with the implementation of comprehensive risk reduction strategies and countermeasures.
• Responsibility for the timely resolution of all audit/Internal Control findings as identified by Corporate Internal Audit and Group Internal Control
• Develop and/or maintain the continuous monitoring framework i.e. key risk indicators.
• Identify opportunities and provide solutions for process enhancements (including automation) to drive process efficiency. Execute assigned projects in areas such as process redesign and process harmonization.
• Build a strong internal and external network and contribute to the growth and development. Actively share best practices with and from other markets.

• Policies & Procedures awareness and processes improvement

• Raise awareness/maintain knowledge of the Global/Market/Local policies and procedures, including regular trainings at local level.
• Design, develop, implement and regular update of local policies (based on global/market policies if existing), procedures and related internal controls, based on best practices and Group requirements.
• Develop, support and lead initiatives/projects focused on improving the efficiency, transparency and effectiveness of business processes.
• Support compliance investigations conducted by the Regional Compliance Officer, Legal Director and address fraudulent/risk related control remediations with urgency as per recommendations.

• Reporting

• Produce periodic report for audits to give local senior management visibility of the risk, findings and opportunities.
• Immediate communication of major control deficiencies
• Timely coordination support on bi-annual Representation Letter process.
• Participation in the Global/Market ICS network including ICS calls, WebEx sessions, conferences, sharing of best practices.

• Profit Protection

• Prepare a risk assessment for retail stores and develop audit plan to evaluate retail controls against standards.
• Continuously monitor high risk transactions in stores and evaluate potential frauds/ abuses
• Act as advisor to retail teams in setting new process and standards
• Ensure that the shrinkage is properly computed, investigated and reported
• Investigation of Internal and External theft and fraud incidents and relevant hotline escalations

• Focus on performance through active management and delivery based on KPIs and project schedules.
• Communicate and assertively drive improvements (control and commercially) with local stakeholders
• Develop a strong peer network within the function itself or between functions as needed to drive key processes.
• Business partnering mindset, balanced of good interpersonal and collaboration skills and ability to organize and prioritize.

• Key Relationships:

• Local: Country Leads, Finance Heads, Heads of Departments and Process Owners.
• Market: EM Hub Internal Control and Profit Protection
• Global Functions: Finance, Corporate Internal Audit, Group Internal Controls, Risk Management, Compliance, Sales Channels (Retail, Wholesale, eCom)
• External auditors.

• Knowledge, Skills and Abilities:

• Thorough understanding of internal control and auditing standards
• Strong analytical skills and business acumen
• Fraud investigation, resolution and reporting ability
• Project management skills, including the ability to lead projects or work on several projects simultaneously.
• Competence in influencing and communicating across all organizational levels.
• Proficient spoken and written command of English is a must. Arabic spoken and written skills is a significant advantage

• Requisite Education and Experience / Minimum Qualifications:

• University degree in Finance and accounting/auditing qualification (e.g. CA, CPA, CIA, CIMA, ACCA) is a Plus
• International experience and track record in similar discipline gained with blue chip companies / internal audit. Related industry experience is strongly preferred.
• Minimum of 5-8 years in audit and/or retail loss prevention/ profit protection role. Additionally, 1-2 years of experience in managing a team is preferred.
• Knowledge of systems such as SAP, Teammate+, Power BI
• Good understanding of COSO frameworks
• Expert Proficiency in MS Office

Adidas