Job Category: Hotel-HousekeepingJob Description: Job SummaryAs a Housekeeping Attendant, you'll play a vital role in creating a clean, welcoming, and comfortable environment for our guests. You'll be responsible for maintaining guest rooms and public areas to the highest standards of cleanliness and presentation - all while delivering the warmth and attention to detail that define IHG's True Hospitality. Key ResponsibilitiesClean and service guest rooms and public areas according to established standards.Replace bed linens, towels, and guest amenities as needed.Dust, vacuum, mop floors, and clean bathrooms and fixtures.Report any maintenance issues or lost & found items to supervisors promptly.Follow all health and safety guidelines, including proper use of chemicals and PPE.Respond to guest requests courteously and efficiently.Handle guest belongings with care and maintain confidentiality.Replenish housekeeping carts with supplies and ensure storage areas are tidy.Support teamwork and communication with other departments as needed. Required Skills & QualificationsPrevious housekeeping or cleaning experience preferred but not required.Strong attention to detail and a commitment to cleanliness.Ability to work efficiently and independently.Positive attitude and willingness to provide excellent service.Physically fit and able to lift, bend, and stand for extended periods.Basic understanding of English or the ability to learn simple instructions. What We OfferCompetitive salary and benefits.Training and development opportunities through the IHG network.A respectful and supportive team environment.The chance to make a difference in every guest's stay.
