Online Specialist
- مكة المكرمة
- دائم
- دوام كامل
Location: Makkah, Saudi Arabia
Employment Type: Full-Time
Iqama: Valid & TransferableJob Summary:
We are looking for a tech-savvy and detail-oriented Online Specialist to manage and enhance our online presence, e-commerce platforms, and digital sales operations. The ideal candidate will support the company’s online marketing and sales strategies, helping to increase traffic, engagement, and revenue.Key Responsibilities:
Manage online product listings on e-commerce platforms (e.g., Noon, Amazon, Shopify, etc.)Upload product information, pricing, descriptions, and high-quality images.Coordinate with the marketing team to plan and execute online campaigns.Monitor website and platform performance, analyzing traffic, conversion rates, and customer behavior.Handle customer inquiries, complaints, and product returns on online platforms.Monitor competitors and provide recommendations for improving online performance.Collaborate with warehouse and logistics teams to ensure accurate order fulfillment.Generate reports on sales, traffic, and promotional results.Stay updated on e-commerce trends, SEO practices, and platform policies.Suggest improvements for online UI/UX and customer experience.Requirements:
Valid and transferable Iqama (Mandatory)Bachelor's degree in E-commerce, Marketing, IT, or related field1–3 years of experience managing online stores or digital platformsFamiliarity with platforms like Amazon.sa, Noon, or others in the GCCStrong knowledge of SEO, online advertising, and digital tools (Google Analytics, Meta Ads, etc.)Good communication skills in English and Arabic (preferred)Proficient in Microsoft Office and basic image editing tools (e.g., Canva, Photoshop is a plus)
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