Assistant Manager - Training
- السعودية
- دائم
- دوام كامل
- Collaborate with stakeholders to assess training needs and identify skill gaps within the retail workforce.
- Formulate and publish the annual and monthly training calendars for the territories in consultation with the Head of L&D in a timely manner.
- Design, develop, and update training materials, modules, and resources to address specific learning objectives.
- Create engaging and interactive training sessions that utilize various instructional methods, including e-learning, workshops, role-playing, and simulations.
- Conduct training sessions for new hires, current employees, and management staff, both in-person and through virtual platforms.
- Foster an inclusive and positive learning environment that encourages participation and knowledge retention.
- Ensure training content is with organization and industry best practices.
- Utilize various training methods, such as workshops, seminars, e-learning, webinars, and in-person sessions.
- Deliver training content in an engaging and interactive manner to ensure effective knowledge transfer.
- Coordinate training schedules, venues, and resources.
- Manage training logistics, including registration, materials, and technical setup etc. for various training deliveries.
- Work closely with store managers to identify areas for improvement within their teams and develop tailored training plans.
- Provide coaching and support to employees seeking skill development or performance improvement.
- Monitor employee progress and provide feedback to both individuals and management. 4
- Evaluate training effectiveness for each program delivered and maintain in records.
- Implement assessments and quizzes to measure training effectiveness and knowledge retention.
- Analyze training outcomes and gather feedback from participants to continuously improve training programs.
- Make data-driven recommendations for program enhancements based on assessment results and feedback. 5
- Maintain accurate records of training activities, attendance, and participant feedback.
- Prepare and maintain training records on monthly/ quarterly/ annual basis.
- Prepare and publish learning dashboard, reports on training activities, participation rates, performance improvements, scores, and outcomes to Head L&D and related stakeholders.
- Work closely with Head of L&D, and Retail team to align training initiatives with overall business goals.
- Collaborate with subject matter experts to ensure training content accuracy and relevance.
- Leverage learning management systems (LMS) and e-learning platforms to manage and deliver training content.
- Stay proficient in using various training technologies and tools.
- Provide guidance and mentorship to training coordinators and facilitators, if applicable.
- Continuously develop own skills and knowledge in the field of training and development.
- Participate in territory trade meets - weekly/ monthly basis to understand business priorities and goals and share L&D progress.
- Partner with the business to drive important Training initiatives.
- Provide performance consulting to business on ways to improve existing processes and introduce new processes in alignment with Head of L&D.
- Improve business performance and productivity through training exercises.
- Advance knowledge of Retail Industry
- Advance knowledge of Training processes and accreditation processes
- Ability to work independently, manage multiple projects, and meet deadlines.
- Strong presentation and facilitation skills, with the ability to engage diverse audiences.
- Communication & Influence skills
- Knowledge of instructional design principles and adult learning methodologies.
- Planning & Organizing skills
- Advance knowledge of various Training tools Proficiency in using learning management systems (LMS), e-learning tools, and multimedia software.