
Manager - Network Growth Readiness (CDU 11) 20004573
- الرياض
- دائم
- دوام كامل
- Develop and maintain a Network Growth Readiness Framework to guide expansion, new lines, and mode integration.
- Lead readiness planning for upcoming infrastructure and service projects, ensuring alignment between the city developers, engineering, operations, and customer service teams.
- Identify dependencies, risks, and mitigation strategies for operational start-up.
- Coordinate integration of new assets, stations, depots, control centers, and vehicles into existing operations.
- Oversee development of standard operating procedures (SOPs) for new routes and modes.
- Ensure systems (ticketing, scheduling, real-time monitoring) are configured and tested prior to launch.
- Liaise with city developers and stakeholders, authorities, contractors, and regulatory agencies to secure operational approvals and certifications.
- Work with HR and training teams to ensure recruitment, onboarding, and competency training for new operational staff.
- Engage with community groups and marketing teams to support customer awareness of new services.
- Oversee operational readiness testing, including trial runs, safety drills, and system commissioning.
- Ensure defects are logged, tracked, and resolved before public service commencement.
- Validate that performance standards and KPIs can be achieved under real operating conditions.
- Lead the transition from project delivery to live operations, ensuring seamless handover between construction, systems delivery, and operations teams.
- Coordinate change management activities to integrate new technologies, processes, and workforce structures.
- Measure post-launch performance and identify lessons learned for future projects.
- Maintain a readiness knowledge base and best-practice guidelines for future network growth initiatives.
- Bachelor’s degree in Transport Planning, Engineering, Project Management, or related field (master’s preferred).
- Minimum 7–10 years’ experience in large-scale transport operations or project delivery, with proven experience in operational readiness.
- Familiarity with multi-modal integration, safety certification processes, and commissioning procedures.
- Experience working in environments with multiple stakeholders, contractors, and regulatory bodies.