
ServiceNow - Knowledge Management Specialist
- الرياض
- دائم
- دوام كامل
- Creation, governance, and continuous improvement of knowledge content within the ServiceNow platform.
- Create, manage, and curate knowledge articles.
- Define and enforce knowledge governance standards.
- Analyze usage trends and optimize content for accessibility and accuracy.
- Work with various teams to ensure documentation quality.
- Promote self-service capabilities via the knowledge base.
- Experience in ServiceNow Knowledge Management or similar roles.
- Strong written communication and content management skills.
- Detail-oriented with experience in IT support environments.