IT Manager

Silver Edge Arabia

  • الرياض
  • دائم
  • دوام كامل
  • قبل 1 يوم
  • التقديم على الوظيفة بسهولة
Job Title: IT ManagerLocation: Riyadh, Saudi ArabiaExperience: 5–7 YearsWork Schedule: 5 Days/Week (Sunday – Thursday)Core Purpose We are seeking a dynamic and hands-on IT Manager to lead our IT Department's end-to-end functional areas. This role is pivotal in managing our infrastructure, solution development, and software/hardware lifecycle to ensure our business remains agile, secure, and technologically advanced.Key Responsibilities
  • ERP & Business Applications: Manage and enhance ERP systems, document business processes, and ensure 100% user adoption of new features.
  • Infrastructure & Connectivity: Oversee servers, networks, and hardware performance. Ensure stable connectivity and robust backup protocols with minimal downtime.
  • Support & Training: Lead daily IT operations, resolve service tickets within SLAs, and provide comprehensive training to end-users.
  • Cybersecurity & Risk: Implement security measures, monitor threats, and maintain risk registers to ensure 100% compliance with security standards.
  • Policy & Asset Management: Develop IT SOPs, maintain accurate asset inventories (warranties/renewals), and manage vendor relationships.
  • Project Management: Plan and execute IT projects aligned with business goals, ensuring delivery is on time and within budget (±5% variance).
Requirements
  • Education: Bachelor's degree in Computer Science or Business Management.
  • Certifications: Professional certification in Network Management and Application Development.
  • Experience: 5–7 years in IT, with at least 2–3 years in a supervisory or managerial capacity.
  • Skills: Well-versed in computer operations, pragmatic problem-solving, and a customer-service-oriented mindset.
Working Conditions
  • Based in Riyadh with travel to various business units as required.
  • Willingness to support a 24x7 environment for urgent situations.
  • Laptop provided for mobile/remote flexibility.

Silver Edge Arabia