Associate Software Engineering

الرياض
دائم
دوام كامل

قبل 1 يوم

Job Description:Project Description:We are looking for an experienced Charles river Analyst to strengthen our team in Riyadh running maintenance project for a large customer in KSA. You will be responsible for first-line technical and functional support of the CR application and associated technical services. The role involves user support across the front and back offices, technical maintenance of the application and involvement in the delivery of key change initiatives for the bank.Responsibilities:

Provides technical and business support for the Charles River Investment Management System.

Provide first line technical support for product lines for Technical Support, Field Support, and customers.

Create and maintain troubleshooting guides to assist Technical Service staff in quickly and efficiently resolving customer inquiries.

Analysis, maps and adapts product functions and workflows to client needs.

Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River.

Proactively manage risk; meet all policy and compliance requirements; perform controls; adhere to Process and Procedures pertinent to role; and escalate events, issues or breaches as they are identified (risk accountability forms part of all roles, as everyone is responsible for managing risk and compliance).

Demonstrate professional and ethical behavior in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures.

Mandatory skillset:

At least 7 years of working experience in Charles River Functional Support

Provides technical and business support for the Charles River Investment Management System.

Provide first line technical support for product lines for Technical Support, Field Support, and customers.

Create and maintain troubleshooting guides to assist Technical Service staff in quickly and efficiently resolving customer inquiries.

Analysis, maps and adapts product functions and workflows to client needs.

Provide engineering troubleshooting assistance to customer support teams and other development teams within Charles River.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available .

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