Sales Representative

• Essential Duties & Responsibilities

• Achieve and exceed sales, profitability and collection targets.
• Establish a quality customer base.
• Closely interact with customers, understand and identify their needs.
• Demonstrate products on site to customers and establish their suitability to customers' needs.
• Identify, well in advance, upcoming projects.
• Convey customer feedback to appropriate levels of management, especially feedback of technical nature.
• Fully investigate and ascertain credibility of a new customer before appointment. To adhere the prescribed procedures for appointment including completion of “Customer Profile” form.
• Ensure satisfactory level of after sales service.
• Attend promptly to customer complaints and provide satisfactory solutions.
• Clearly understand and adhere to the warranty policy.
• Closely interact with consultants and contractors.
• Collection

• Communicate credit period and payment terms to customers clearly.
• Assist the debt collector whenever so called upon.
• Ensure completeness of sales documentation, which will be a pre-requisite if a receivable turns doubtful and legal action is required to be taken.
• Sales Administration

• Initiate steps to procure products required through Central Logistics Coordinator / Regional Sales Manager.
• Ensure timely delivery of goods to customers.
• Ensure submission of quality certificate / data sheet / product brochures, wherever necessary.
• Ensure submission of invoice and other related documents to customers without delay.

• Qualifications & Experience (Competencies Required)
• Educational Credentials

• Minimum of 4 yrs of related experience
• Language Skills

• Ability to communicate clearly, read and write effectively; in English and Arabic.
• Bilingual Arab native speaker.
• Computer Skills

• To perform this job successfully, an individual should have a good level of computer skills
• MS Office Package, Internet software and Inventory software.
• Other Skills and Abilities

• Ability to effectively work in a multi-gender, multi-national work team; whilst displaying particular sensitivity towards cultural and ethnic differences.
• Excellent planning, analytical and organizational skills.
• Ability to understand, interpret and anticipate operating environment.

• Self-motivated
• Knowledge in Facade and curtain wall market
• Problem solving abilities
• Excellent communication in Arabic and English
• Teamwork and team building
• Interpersonal skills
• Strong negotiations skills
• Working under pressure

Sikat Group